Vinted Users Share Anger Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has altered its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.